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      1. Accrisoft Freedom Knowledgebase
      2. Operations
      3. Events

      How to add multiple event tickets for a registration/order in the Events Module.

      Below are the steps required to add multiple event tickets for a single registration or order within the events module.

       

      Option #1 - Add each attendee under a single order

      1. Edit the Event in the admin interface
      2. Click the Registrations tab
      3. Press the green + Registration button
      4. Select a Ticket Type from the dropdown and press the continue button
      5. Click on the Guest 1 card if you want to fill out the attendee information now, or press continue to fill it out later
      6. Press the Finish button
      7. You should now be in the newly created Order for that event registration (if not, click on the event's registrations tab, then edit the newly created order).
      8. Press the blue Action button towards the top right and select Add Attendee
      9. Follow steps 4-6 for each event ticket you'd like to add to this order
      10. Once all attendees have been added, press the green Search Contacts button towards the top of the order screen
      11. Search and select the Contact Database record this event order should be billed to
      12. Press the blue Action button towards the top right of the screen and select "Create Invoice"
      13. Follow the steps to create the pro forma invoice
      14. View the Invoice in the Invoices module to post it to the contact database account.

       
      Option #2 - Create a group ticket

      1. Edit the Event in the admin interface
      2. Click on the Tickets subtab
      3. Press the green + Ticket Type button
      4. Leave the Ticket Type as "Event Ticket"
      5. Check the box for Ticket Group
      6. In Tickets Per Group, Put in how many tickets you want to group together
      7. In the next dropdown, Ticket Type, Select the kind of ticket you want to have grouped
        • These are set up as non-group tickets on the Tickets tab (you'll need to have at least one non-group ticket to create a ticket group)
      8. Set a price for the group of tickets
        • If a normal ticket is $5, and you are setting up a group ticket of 4 tickets per group, you might set the price at $20
      9. Select Hide on Website, if you only want to be able to select this ticket group from the administrative interface
      10. Press the Save button at the bottom
      11. Click the Registrations tab within the Event
      12. Press the green + Registration button
      13. Select Ticket Group from the options at the top, select the Group Type in the dropdown, then press Continue
      14. Click on the Guest Cards if you want to fill out the attendee information now, or press continue to fill it out later
      15. Press the Finish button
      16. You should now be in the newly created Order for that event registration (if not, click on the event's registrations tab, then edit the newly created order).
      17. You can add additional groups of tickets or additional individual tickets to this order by pressing the blue Action button towards the top right.
      18. Once all attendees have been added, press the green Search Contacts button towards the top of the order screen
      19. Search and select the Contact Database record this event order should be billed to
      20. Press the blue Action button towards the top right of the screen and select "Create Invoice"
      21. Follow the steps to create the pro forma invoice
      22. View the Invoice in the Invoices module to post it to the contact database account.

       
      Orders created in this case should be for the unit and the registrations are for the employees.

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