RETS Module and Associated Modules
RETS (Real Estate Transaction Standard) is a framework for data transfers between real estate systems. If your site pulls from a RETS feed, it uses the RETS module in the Website application.
Important: Submit a support ticket before making any adjustments to the RETS module. Misconfiguration can disrupt your data feed.
How it works
The RETS feed is configured in the RETS module and involves three steps:
- Servers tab - Configure the URL and credentials for your RETS system (e.g., FLEX, Rapattoni). Your site will typically have one or two servers.
- Queries tab - Write requests (queries) to the server. These are typically written by the Accrisoft development team during your site's launch.
- Mapping tab - Map the data points from your queries to Freedom custom modules (e.g., Agents, Family Homes, Lots and Land).
Mapping tab
In the Mapping tab, each item includes a Run Time field where you can schedule automatic data pulls. It is recommended to set no more than two pulls per day per query to avoid slowing down your site.
Debugging import issues
If data is missing in Freedom after an import from the RETS feed:
- Go to RETS > Queries tab and edit a query. Check for an "Invalid Credentials" error. If present, update the username and password in the Servers tab.
- Go to RETS > Servers > Logs subtab and look for any crash or error records. Share any error messages with the Customer Care team.
Tip: retsmd.com can be used to test RETS credentials independently.