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What is a 9164XSR error message?
The 9164XSR error occurs when a form submission is rejected because the browser session timed out. Sessions expire after 15 minutes for security purposes. To resolve this, re-submit the form.
Error code: 9164XSR
If the error continues after re-submitting, try the following troubleshooting steps:
- Use one of the four major desktop browsers: Chrome, Firefox, Safari, or Edge.
- Update your browser to the latest version.
- Update your computer's operating system.
- Reset your browser to its default settings.
- Disable all browser plugins and extensions.
- Try submitting the form in an incognito or private browsing window.
If the issue persists, submit a support ticket.